PALCO COLLECTIVE | Privacy and Cookies Policy

Privacy & Cookies Policy

Palco Collective values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, subscribe to our newsletter, or register for events, workshops, and training sessions. Palco Collective complies with all requirements of the General Data Protection Regulation (GDPR).

DATA CONTROLLER

Zebra Protagonista Unipessoal LDA
Rua D. Afonso Henriques nº70
4700 – 214 Braga
Portugal
Tax ID (NIF): PT 514688670
Email: hello@palcocollective.com
Website: www.palcocollective.com

DATA COLLECTED

When you use our website and/or register for events or the newsletter, we may collect the following personal data:

Full name
Email address
Phone number
Payment details (for processing registrations for events and training sessions)
Additional information (such as preferences or feedback you provide)

PURPOSE OF DATA PROCESSING

The personal data collected will be used for the following purposes:

Managing registration for events, workshops, and training sessions
Sending communications related to the events you have registered for
Sending our newsletter and updates about our services and events
Issuing invoices and managing payments
Statistical analysis and improvement of our services
Compliance with legal obligations

LEGAL BASIS FOR DATA PROCESSING

Palco Collective only collects and processes your personal data on the following legal bases:

Performance of a contract: to process your registration for events and ensure your participation in them.
Consent: for sending the newsletter and promotional communications. Consent may be withdrawn at any time.
Legal obligation: to comply with applicable tax and legal requirements.
Legitimate interest: to improve our services and communicate with our participants, without prejudicing your rights.

SHARING OF PERSONAL DATA

Your personal data will not be shared with third parties, except in the following situations:

Service providers: we may share your data with suppliers who help us manage the website, process payments, and organise our events (for example, payment platforms or registration management platforms).
Legal obligations: we may disclose personal data to public authorities if required by law or in response to legal proceedings.

DATA RETENTION PERIOD

Your personal data will be retained for the period necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law:

Data related to events and training sessions: will be retained for the period necessary for the performance of the services and legal obligations (for example, until the invoice is issued).
Newsletter: the data will be retained until you withdraw your consent.

DATA SUBJECT RIGHTS

Under the GDPR, you have the following rights regarding your personal data:

Right of access: you may request a copy of the data we hold about you.
Right to rectification: you may request the correction of inaccurate or incomplete data.
Right to erasure: you may request the deletion of your data, provided there is no legal obligation to retain it.
Right to restriction of processing: you may request the restriction of the processing of your data in certain circumstances.
Right to object: you may object to the processing of your data for direct marketing purposes.
Right to data portability: you may request the transfer of your data to another entity.
Right to withdraw consent: you may withdraw your consent to the processing of your data at any time, without affecting the lawfulness of processing carried out previously.

To exercise your rights, simply contact us by email at hello@palcocollective.com.

SECURITY MEASURES

Palco Collective implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, destruction, or improper disclosure. We use secure encryption systems and access your data only when strictly necessary.

NEWSLETTER AND MARKETING COMMUNICATIONS

By subscribing to our newsletter, you give your consent to receive communications about Palco Collective projects, events, workshops, and training sessions. If you no longer wish to receive these communications, you may unsubscribe at any time via the link provided at the end of each email or by contacting us directly.

COOKIES

Our website uses cookies to improve your browsing experience. These small files are stored on your device and help us analyse website traffic and personalise content. You can manage cookie preferences in your browser or reject their use, but this may affect the website’s functionality.

The list of cookies used on Palco Collective’s website includes the following:

Google Analytics (_ga) – Used to distinguish visitors by storing information about how users interact with the website.
Google Analytics (_gid) – Also used to differentiate visitors during website use, enabling a more detailed analysis of their actions.

These cookies help improve performance and users’ browsing experience on the website by facilitating traffic and behaviour analysis.

CHANGES TO THE PRIVACY POLICY

Palco Collective reserves the right to change this Privacy Policy at any time. Any changes will be published on our website and communicated, if necessary. We recommend that you review this page regularly to stay informed.

CONTACT

If you have any questions about this Privacy Policy or how we process your personal data, please do not hesitate to contact us by email at hello@palcocollective.com.

Last updated: 23 September 2024